Refund Policy

Returns & Store Credit

We want you to love your jewelry! If you’re not completely satisfied with your purchase, we’re happy to offer store credit for eligible returns.

Non-Personalized Jewelry

Non-personalized items may be returned within 14 days of delivery for store credit only.

To be eligible for store credit, items must be:

• Unworn and in their original condition
• Returned in the original packaging
• Free of damage, perfumes, lotions, or signs of wear

Customers are responsible for return shipping costs.

To initiate a return, please email support@amikojewelry.com with your order number and reason for your return. Once your return is approved, we’ll provide instructions for sending your item back.

Personalized Jewelry

All personalized, custom, engraved, and made-to-order pieces are final sale and cannot be returned or exchanged.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please email support@amikojewelry.com within 7 days of delivery with your order number and clear photos of the item and packaging. We’ll make it right as quickly as possible.